Company Description:
Specialists in Pediatric Neurology PLLC (SPN) is a premier practice in southeast Michigan specializing in Pediatric Neurology and Epilepsy care. The practice will utilize the same highly regarded, innovative, patient and family-oriented care model Dr. Arndt created during his 12 year tenure at Beaumont Childrens as chief of pediatric neurology & director of the NAEC level IV comprehensive pediatric epilepsy. The multidisciplinary care team approach helped foster the development of Beaumont Children’s first nationally recognized pediatric specialties (Pediatric Neurology, Pediatric Epilepsy) by 2014, servicing quaternary level care and multiple national distinctions, without losing the personalized approach for primary pediatric neurology evaluations. Patients and families will significantly benefit from new, innovative in-office and in-home diagnostics and care models that can be offered in a private practice office setting.
The care team will deliver best practice evaluations and treatments, leveraging training from top training programs for pediatric neurology and epilepsy, nationally recognized work experience, and national connections when appropriate for more complex cases.
The practice will provide care for pediatric patients of all ages, from birth through young adulthood. Evaluations will include new-onset neurologic concerns, transfer of care for chronic or established neurological conditions, as well as 2nd opinions for the most challenging neurologic or epilepsy cases seeking answers and best practice evaluations/treatments/direction. We will only be hiring top Pediatric Neurology specialists at all levels to form our new team. At SPN, we strive to be a trusted partner in pediatric neurological care and a source of hope and support for our patients and families.
Initial office staff is projected to include: Doctor(s), Nurse Practitioner(s), Nurse(s), Neuropsychologist(s), Dietitian(s), Medical Assistant(s), Business Office Assistant(s), EEG Technologist(s), Office Manager.
Role Description:
Compassionate, dedicated, organized, and detail-oriented, outpatient Pediatric Neurology Business Office Assistant (BOA). BOA will work closely with pediatric neurologists, epileptologists, neuropsychologists, dietitians, nurse practitioners, nurses, EEG technologists, and other healthcare professionals and play an essential part in ensuring smooth clinical operations by assisting with office work, scheduling, authorizations, coordinating appointments, managing medical records, and supporting the healthcare team. The ideal candidate will be patient-focused, organized, and experienced in working with pediatric neurology patients.
BOA will assist in specialized care to pediatric neurology patients, including but not limited to:
Seizures/Epilepsy
Medically refractory epilepsy, including neuromodulation and presurgical evaluation
Headaches/Migraine
Developmental Delays/Neurodevelopmental Conditions
Neurogenetic conditions/Genetic Epilepsies
Weakness/Neuromuscular conditions
Sleep disorders
Neurobehavioral disorders/ADHD
Cerebral Palsy
Neonatal/Infant Neurology
Neuropsychology
Dietary therapies
Key Roles:
Patient Preparation & Assistance: Answer and manage incoming calls, addressing patient inquiries and scheduling appointments, ensuring the child & family feel comfortable.
Administrative Duties: Schedule appointments, coordinate follow-ups, & manage referrals to specialists as needed. Handle phone calls & patient inquiries with professionalism, providing information or directing calls as appropriate. Maintain patient records and ensure accurate data entry into electronic health record systems.
Process billing and insurance claims, verifying patient insurance information and resolving discrepancies.
Assist with office administrative tasks, including filing, faxing, and managing correspondence.
Collaborate with medical staff to ensure smooth office operations and provide exceptional patient service.
Patient & Family Education: Provide families with basic information on tests, procedures, & scheduling under the guidance of the healthcare provider.
Inventory & Supply Management: Monitor & restock medical supplies & equipment, ensuring all items are available and within expiration guidelines. Assist with inventory management, ordering supplies as needed to support clinical operations.
Documentation & Compliance: Accurately document all patient interactions as appropriate in the medical record. Ensure compliance with all clinical policies, relevant guidelines, procedures, & regulatory standards to maintain a safe and effective care environment. Adhere to institutional & SPN ethical standards in all interactions.
Qualifications:
Education: High school diploma or equivalent; additional education in healthcare administration is a plus
Experience: Prior experience in pediatrics is required, & prior experience in pediatric neurology specifically is preferred. Proficient in Microsoft Office Suite and knowledge of electronic medical record (EMR) systems preferred.
Skills: Excellent communication & interpersonal skills with a patient centered approach. Ability to work effectively within a team & collaborate with other healthcare providers is required. Ability to handle a fast-paced clinical environment & prioritize patient care is preferred. Strong attention to detail, organizational skills, & ability to multitask in a busy clinical setting. Basic knowledge of medical terminology, especially related to pediatric neurology, is a plus.
Benefits:
Compensation: Hourly rate commensurate with training, experience, & projected role & full/part-time status. Potential annual group productivity incentive.
Insurances: Medical, Dental, Vision, & other Insurance options will be available with employer support
Retirement: Plan options will be available
Paid Time Off: Based on Full/Part-time status
On-call: N/a
Conclusion:
If you are a dedicated Pediatric Neurology Business Office Assistant position looking to make a difference in the lives of children and families managing neurological conditions, we encourage you to apply and become an integral part of our compassionate care team!
Please include CV or experience with email.
